The College Board plays a crucial role in your educational journey, from taking the SAT and AP exams to applying for financial aid and searching for colleges.
But what happens when you need help with registration, have questions about your scores, or encounter technical difficulties?
This guide provides all the essential contact information to connect with the College Board and get the support you need.
1. Why Contact the College Board?

There are various reasons why you might need to contact the College Board. Here are some common scenarios:
- Registration Issues: Problems registering for the SAT, AP exams, or other College Board programs.
- Score Inquiries: Questions about your SAT or AP scores, score reports, or sending scores to colleges.
- Financial Aid Assistance: Help with completing the FAFSA, understanding financial aid options, or resolving issues with your application.
- Technical Difficulties: Troubleshooting problems with the College Board website, online accounts, or digital tools.
- Disability Accommodations: Requesting accommodations for exams or seeking information about support services for students with disabilities.
- General Inquiries: Questions about College Board programs, policies, or services.
2. Key College Board Phone Numbers
The College Board provides dedicated phone numbers for different departments and services. Here’s a table summarizing key contact numbers:
Department/Service | Domestic Number | International Number |
---|---|---|
SAT Services | 866-756-7346 | +1-212-713-7789 |
AP Services | 888-225-5427 | +1-212-632-1780 |
FAFSA Assistance | 800-433-3243 | +1-319-337-5665 |
College Board Customer Service | 866-630-9305 | +1-212-713-8000 |
Services for Students with Disabilities | 844-255-7728 | +1-212-713-8333 |
Tip: Keep this table handy for quick access to the relevant phone number when needed.
3. Calling Tips
- Be Prepared: Before calling, gather your College Board ID, relevant test dates, and any supporting documents related to your inquiry.
- Navigate Phone Menus Efficiently: Listen carefully to the automated menu options and select the most appropriate choice to direct your call.
- Optimal Calling Times: To avoid long wait times, try calling during non-peak hours, such as early mornings or late afternoons.
- Patience is Key: Be patient and courteous when speaking with customer service representatives. They are there to assist you.
4. Alternative Contact Options
Besides phone support, the College Board offers various ways to get in touch:
- Email: Send your inquiries or requests through the College Board website’s contact forms.
- Online Chat: Engage in live chat with a customer service representative during their available hours.
- Social Media: Connect with the College Board on platforms like Facebook and Twitter for updates and assistance.
5. International Contact Information
For students and educators residing outside the United States, the College Board provides specific contact details:
- International Phone Numbers: Refer to the table in section 2 for international phone numbers for different departments.
- Country-Specific Websites: Visit the College Board’s international website for resources and contact information tailored to your region.
- In-Country Representatives: In some countries, the College Board has local representatives who can provide assistance in your native language.
[Link: College Board International Website]
6. College Board Mailing Address
If you need to send documents or correspondence by mail, use the following address:
College Board 250 Vesey Street New York, NY 10281 USA
7. Support for Students with Disabilities
The College Board is committed to providing equal access and opportunities for students with disabilities. For accommodations or disability-related inquiries, contact:
Services for Students with Disabilities (SSD) Phone: 844-255-7728 (domestic) or +1-212-713-8333 (international) [Link: College Board SSD Contact Form]
8. Before You Contact…
Before reaching out to the College Board, consider checking their website for quick answers to common questions:
- FAQ Section: Browse the frequently asked questions on the College Board website for information on various topics.
- Help Center: Access the comprehensive Help Center for detailed articles, tutorials, and troubleshooting guides.
Conclusion
Whether you have a question about your SAT scores, need assistance with financial aid, or require technical support, the College Board offers multiple channels to connect and get the help you need. Utilize this guide to find the most convenient contact method and navigate your educational journey with ease.
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Frequently Asked Questions (FAQ)
- Q: What are the College Board’s customer service hours?
- A: Customer service hours vary by department, but generally, they are available Monday through Friday during business hours (Eastern Time).
- Q: Can I contact the College Board through social media?
- A: Yes, you can connect with the College Board on Facebook and Twitter for updates and assistance.
- Q: What if I need to speak with someone in my native language?
- A: Check the College Board International website for in-country representatives or contact information for your region.